Shipping policy
MY LUXORA SHIPPING POLICY
My Luxora provides worldwide shipping.
Order Processing
We aim to process and hand fulfilled orders over to the applicable courier on the same day whenever possible.
Orders placed outside normal processing periods, during weekends, holidays, unusually busy periods, or where additional order verification is required may take longer.
Delivery Times
Delivery times vary depending on the customer's destination, courier service, customs processing, and other circumstances outside our direct control.
Because we ship worldwide, we cannot guarantee a single delivery timeframe for every destination.
Any delivery estimate displayed during checkout or provided with tracking information is an estimate rather than a guaranteed delivery date unless expressly stated otherwise.
Tracking
Tracking information is provided for shipped orders when available from the applicable carrier.
Customers can use their tracking information to follow the progress of their shipment.
International Shipping
We currently accept orders from customers worldwide.
International orders may be subject to customs inspections, import requirements, taxes, duties, or other charges imposed by the destination country.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, contact us at support@myluxoras.com with your order number and relevant information.
We will review the issue and, where applicable, arrange an appropriate refund.
Shipping Address
Customers are responsible for providing complete and accurate shipping information when placing an order.
If you notice an error in your shipping address, contact us as soon as possible. We cannot guarantee that an address can be changed after fulfillment has begun.
Contact
My Luxora
Email: support@myluxoras.com
Phone: +1 702-636-8912